Local workers shine as Point of Difference wins customer service excellence award

POSTED

8th April 2026

AUTHOR

Leigh-Ann Hewer

Reading time

3 minutes

Local flexible workspace provider Point of Difference has been officially presented with Flexible Space Association’s (FlexSA) excellence in customer service award for South England and the Midlands.

This recognition highlights the company’s growing impact on business communities across Oxfordshire, Buckinghamshire and Northamptonshire.

Although the team were unable to attend FlexSA’s gala dinner in November, FlexSA Executive Director, Jane Sartin, visited Perch Coworking in the heart of Bicester last week to hand over the award in person. The visit created a moment of celebration not just for the business, but for the wider local community that regularly uses the Perch workspace.

Point of Difference operates ten neighbourhood‑focused workspaces across three counties, each designed to support local entrepreneurs, freelancers, remote workers and growing organisations who want to stay rooted in their communities while still accessing high‑quality workspace.

The whole team came together to celebrate at Perch Coworking, reflecting the company’s belief that excellent customer service is about building strong, supportive communities around each workspace.

Andy Bedwell, Co-owner and Director of Point of Difference commented, “We’re incredibly proud to receive the FlexSA Excellence in Customer Service Award for South England and the Midlands. This recognition reflects what matters most to us as a business: putting customers first, empowering our people, and continuously striving to deliver outstanding service every day.”

FlexSA’s excellence in customer service award acknowledges organisations that provide outstanding service, make a positive impact in their area and create spaces that help local business ecosystems grow.